Frequently Asked Questions
Everything you need to know about your Gottex shopping experience.
How do I determine the best size for my swimwear?
We recommend referring to our detailed Size Guide located on each product page. Our suits are designed with high-quality Italian fabrics that provide a snug fit; if you are between sizes, we generally suggest sizing up for comfort.
What is your return policy for intimate apparel?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags and the hygienic liner intact.
How should I care for my Gottex swimsuit to ensure its longevity?
To maintain the vibrant colors and elasticity, we recommend hand washing your suit in cold water with mild soap after every use and laying it flat to dry in the shade.
Do you offer international shipping?
Yes, Gottex ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.